Covid 19 update
We are processing orders as usual. Shoes are made to order and shipped the next working day, Monday - Thursday
Royal Mail are doing a great job and the majority of parcel are being delivered within the usual time frame however there may be some delays.
Click here for info from Royal Mail
International customers please check here
All our shoes are hand-made to order, however, we have been at this for 20 years so it doesn’t take as long as you may think.
If you place an order today, our team will start making your shoes at 6am the next working day and shipped the same day.
Orders for delivery within the UK are sent Royal Mail 24, with an estimate delivery time of 1-3 working days.
Please be aware that orders shipped outside the UK & EU may incur local taxes and fees. You will have to pay these directly.
Orders shipped to the EU should not incur additional local taxes, we are IOSS registered. If you receive a request to make payment please do not do so, we will not be able to refund you. Please contact firstname.lastname@example.org.
Orders to overseas customers are sent International Tracked and Signed*. There is an extra charge for delivery which will be added in the basket.
Please allow 6-8 days for delivery to European countries and 8-10 days for countries outside of Europe. **
A signature will be required on delivery.
Our shoes are packaged in a cotton drawstring bag and delivered in a branded, recyclable, mail box that is ideal for going through letterboxes.
Boxed products which include Giftsets, Cwtches and shoes, where gift box has been selected, will be wrapped in recyclable, protective paper and sent in a recyclable brown paper mailing bag. These items will require someone to take delivery. If no one is home a calling card will be left and they will be held at the local postal sorting office. Please check here before contacting us if an item has not be delivered.
*Tracked and Signed delivery is available in most European countries as well as Canada, the US, New Zealand and Japan. Other countries offer a tracked or signed delivery option. If you would like to check what service is available for your country please visit the Royal Mail website.
**Occasionally delivery can take longer due to customs procedures in the delivering Country. We will try to keep you informed of any known delays at the time of purchase, however, this is outside of our control.
***If you are concerned about your order being sent in branded packaging please let us know when you place your order and we will ship in a plain paper mailing bag.
Use our chart to help you decide which size will fit your child
|Small||0-6 Months||10.5||0-2 UK||17-18 EU|
|Medium||6-12 Months||12||2-3.5 UK||19-20 EU|
|Large||12-18 Months||13.5||3.5-5 UK||20-22 EU|
|Extra Large||18-24 Months||14.5||5-6.5 UK||22-23 EU|
|2-3 Years||16||6.5-8 UK||24-25 EU|
|Child Medium||3-4 Years||17||8-9 UK||
|Child Large||4-5 Years||19||9-10 UK||27-28 EU|
|Child Extra Large||5-6 Years||20||10-12 UK||28-30 EU|
v Download our printable size chart